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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelsey Gaffney

July 5, 2026

5  out of  5
rating by Kelsey Gaffney
"I have been a customer with state farm for 25 years and was weary about switching to a new state farm agent but since I have, Brad's team has been exceptional. Mikey was able to help me lower my prices on my policies and give me good tips on where I invest my money into. 10/10 recommend!"
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Mila Udovičić

July 1, 2026

5  out of  5
rating by Mila Udovičić
"I had a great experience working with Michael Gaffney at State Farm. He took the time to explain all of my coverage options, answered every question I had, and made the entire process simple and stress-free. I never felt pressured, and it was clear he genuinely wanted to help me find the best coverage for my needs. His professionalism, responsiveness, and customer service were outstanding. I highly recommend reaching out to him and his team if you’re looking for an insurance agent who truly cares about their clients!"
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Katelyn Wyler

July 1, 2026

5  out of  5
rating by Katelyn Wyler
"Mikey Gaffney was very helpful and answered all of my insurance questions clearly. I appreciated his assistance and support! Very personable guy."
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Reed Hipps

June 18, 2026

5  out of  5
rating by Reed Hipps
"Mikey was super personable, and was always willing to help meet our needs throughout the entire process. Someone you want on your team!"
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Rob Cline

June 1, 2026

5  out of  5
rating by Rob Cline
"Michelle is amazing"
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Laurie Steele

April 9, 2026

5  out of  5
rating by Laurie Steele
"We were recommend to go see Brad about lower insurance cost ,1st Brad & the other agents are so nice ,took his time with us explained everything, & let me tell you got lower the cost & got so much more coverage, I would recommend go see & talk to Brad & his agents"
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Ted Mellors

April 4, 2026

5  out of  5
rating by Ted Mellors
"Best customer service I have ever experienced with Michelle working through my insurance needs and subsequent State Farm policies."
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Lynn Pelc

April 2, 2026

5  out of  5
rating by Lynn Pelc
"Brad and his office staff are very friendly and helpful."
We responded:
"Thank you, Lynn! I'm happy to hear that our team was friendly and helpful. We’re always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
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David Bellush

March 24, 2026

5  out of  5
rating by David Bellush
"Working with Michelle was an absolute pleasure! She’s friendly and really tries to get you the best price. I highly recommend State Farm for your auto or home insurance!"
We responded:
"Thank you, David! I'm happy to hear that Michelle made your experience enjoyable and helped you find a great price. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Jackie Cunningham

March 19, 2026

5  out of  5
rating by Jackie Cunningham
"I recently had a vehicle claim and it went so smooth thanks to Brad and Mikey. Great experience! They followed up with me to see how the claim was going, and if we needed anything. Speaks volumes for their customer service. Thanks guys!"
We responded:
"Thank you, Jackie! I'm glad to hear that we were able to make your claim process smooth. Their dedication to following up and ensuring everything was on track is something we truly value. We appreciate your feedback and are here if you need anything else!"
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Marc Bucci

February 26, 2026

5  out of  5
rating by Marc Bucci
"Mikey Gaffney assisted me in switching auto insurance policies and he was very knowledgeable, helpful, and kind. He made me feel comfortable and I was lucky to work with him."
We responded:
"Thank you for your review, Marc! I'm glad to hear that Mikey provided such knowledgeable and kind assistance during your policy switch. We’re always here to make your experience comfortable and positive. If you need anything else, feel free to reach out!"
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Aaron Hollis

February 24, 2026

5  out of  5
rating by Aaron Hollis
"Brad has been great to work with! We moved all of our policies to his office from another agent and we couldn’t be happier. He took the time to thoroughly review everything with us in a way that we were not receiving with our previous agent and he helped us make some changes that were best for us. His agency has also been quick with responding to questions and helped to get my windshield replaced much faster than I expected after it was damaged on the road. Definitely recommend!"
We responded:
"Aaron, thank you for your fantastic feedback! I'm delighted to hear that you’re satisfied with the service and support from my office. It's great to know that the team was able to assist with your windshield replacement swiftly. If you ever have more questions or need further assistance, feel free to reach out anytime. Thanks for recommending us!"
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Jenny Howard

January 23, 2026

5  out of  5
rating by Jenny Howard
"Michelle was wonderful! She was very down to earth and answered every question we had. She didnt rush even though we were there longer than anticipated to go over everything thoroughly. She explained in detail and offered her knowledge for other things we asked about. I will always recommend her and ask for her anytime I need something!"
We responded:
"Thank you, Jenny! I'm so happy to hear about your positive experience with Michelle. She truly values taking the time to ensure everything is clear and comprehensive. Your recommendation means a lot to us. If you ever need assistance, don't hesitate to reach out!"
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Dom DeGregory

January 12, 2026

5  out of  5
rating by Dom DeGregory
"Brad and his team took care of all my needs at an extremely competitive price."
We responded:
"Thank you, Dom! I'm happy to know that our team was able to meet your needs at a great price. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Gavin Kennison

December 31, 2025

5  out of  5
rating by Gavin Kennison
"Michelle was very helpful and quick, she saved me $150/month totally worth the switch to State Farm."
We responded:
"Thank you, Gavin! I'm happy to hear that Michelle was able to assist you efficiently and help you save money. We appreciate you choosing us for your insurance needs. If there's anything else we can do for you, just let us know!"
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Sydney Bacha

December 31, 2025

5  out of  5
rating by Sydney Bacha
"Michelle is the best! She is professional, responsive, kind, and helpful. I highly recommend working with her!!"
We responded:
"Thank you, Sydney! I'm delighted to hear that Michelle provided such excellent service. Her professionalism and kindness are truly appreciated by our team. If you ever need anything else, feel free to reach out!"
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sam nowicki

December 2, 2025

5  out of  5
rating by sam nowicki
"Michelle and Brad were extremely easy to work with and very helpful. Could not be happier with switching over!"
We responded:
"Thank you, Sam! I'm happy to hear that we made your transition smooth and enjoyable. We’re always here to assist with any insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Kiki Szarmach

Kiki Szarmach

November 24, 2025

5  out of  5
rating by Kiki Szarmach
"I had an amazing experience working with Michelle at State Farm. She was able to save me $200 a month compared to my previous policy with another company, which is a huge relief. What I appreciate most is that she’s local. I don’t have to deal with calling an 1-800 number, waiting on hold for hours, or talking to someone who doesn’t know my situation. With Michelle, I can reach out directly and get clear, knowledgeable help right away.

She set me up with a policy that covers all five of my vehicles, and the entire process took less than an hour. Not only did she save me money, but she made everything simple and stress-free. If you’re looking for someone who is efficient, personable, and truly invested in helping you, I highly recommend Michelle."
We responded:
"Kiki, thank you for sharing your wonderful experience! I'm so happy to hear that Michelle was able to provide you with such personalized and efficient service. It's great to know that she made the process simple and stress-free while saving you money. We’re always here to help, so feel free to reach out if you need anything else!"
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Jim Kuhns

November 20, 2025

5  out of  5
rating by Jim Kuhns
"Mr. Gaffney with Brad Appleby State Farm knows his stuff with insurance. He got me insured for all my needs and saved alot of money compared to my old company. Thank you."
We responded:
"Thank you, Jim! We're glad our team could assist with your insurance and help you save money. We appreciate your trust and are here for any future questions. Thanks for choosing us!"
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Delaney Miletics

November 10, 2025

5  out of  5
rating by Delaney Miletics
"Mike Gaffney was great. He explained my auto insurance and made transitioning to a new insurance company easy! Highly recommend!"
We responded:
"Thank you, Delaney! I'm happy to hear that Mike made your transition smooth and easy. We appreciate your recommendation and are here to help with any insurance needs. Let us know if there's anything else we can assist you with!"
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Ryland Smith

November 4, 2025

5  out of  5
rating by Ryland Smith
"I had an outstanding experience working with Brad to update my car insurance policy. He was exceptionally prompt and responsive in all communication, and went out of his way to be flexible and accommodating with my schedule. Brad took the time to clearly explain every policy and coverage option in a way that was easy to understand, which made the entire process simple and stress-free. He even secured a better rate than I expected—while increasing my overall coverage. I can confidently say that working with Brad was an excellent experience from start to finish, and I highly recommend him and his State Farm team."
We responded:
"Thank you, Ryland, for your fantastic feedback! I'm glad to know that I could make the process smooth and stress-free for you. It's wonderful that we were able to enhance your coverage while securing a better rate. If you have any more insurance questions or needs, feel free to reach out!"
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Corinne Billheimer

October 31, 2025

5  out of  5
rating by Corinne Billheimer
"Any time I need any kind of assistance with insurance issues, Michelle at Brad Appleby State Farm is my go-to. She is super friendly and goes out of her way to promptly assist me with anything I need."
We responded:
"Corinne, thank you for sharing your experience! I'm happy to hear that Michelle has been so helpful and friendly in assisting you with your insurance needs. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If there's anything else we can do for you, feel free to reach out!"
Profile photo of Scott Christner

Scott Christner

October 21, 2025

5  out of  5
rating by Scott Christner
"We were in need of insurance for 2 houses, 2 cars, 2 motorcycles, and 1 pick up truck. We had a small problem to say the least, lol!! Michelle at Brad Appleby's office was the answer. She was able to get us an excellent price, she was patient with us, she walked us through what we needed and what coverage was best and made everything a breeze. We looked into brokers prior to speaking with her and could barely get a quote. She had quotes, prices, and answers ready for us in no time at all. I'm really glad she was there to help. Whether she was talking on the phone to us or responding to emails, she was prompt, kind, and informative. So glad we found her!!!!"
We responded:
"Thank you, Scott! I'm happy to hear that Michelle was able to assist you with your insurance needs so effectively. It's great to know she made the process smooth and provided the information you needed promptly. We appreciate your feedback and are always here to help with any future needs!"
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Evan Corna

October 9, 2025

5  out of  5
rating by Evan Corna
"I had an excellent experience working with Michelle! She made the process of bundling my home and auto policy stress-free while saving me money in the process. Michelle is incredibly professional and knowledgeable, she took the time to explain all of my options and answer any questions I had throughout the process. Her attention to detail and genuine care for her clients really stood out to me. I couldn’t be happier with the service I received and I would highly recommend Michelle to anyone looking for a reliable and experienced insurance agent."
We responded:
"Thank you, Evan, for sharing your wonderful experience! I'm delighted to hear that Michelle made the process smooth and informative for you. Her dedication and professionalism are truly valued in our office. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Peter Gorman

October 8, 2025

5  out of  5
rating by Peter Gorman
"Mike was super helpful got everything done for me very fast thanks again"
We responded:
"Thank you, Peter! I'm happy to hear that Mikey was able to assist you quickly and efficiently. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"